![]() Most of these sound effects are just for earphones or headphones. Open up Settings > Sounds and vibration and scroll down to Sound quality and effects at the bottom.Take a close look at the speaker grille to make sure there’s no dust or debris inside.Let it dry out and the distortion should be gone. There will likely be some water stuck in the speaker grille. ![]() If your problem is with the speaker and you’ve just taken your S7 for a dunk, then that’s probably the cause of your audio distortions right there.There are a few different things you can try. ![]() Usually, this relates to the speaker, but sometimes it might be noticeable with earphones or headphones, too. Quite a few people have run into an issue with the Galaxy S7 emitting distorted audio or crackling sounds. The last thing to try is a factory reset. Back up everything first and then go to Settings > Backup and reset > Factory data reset.If the problem is gone, then you know a third-party is to blame and you can uninstall one by one and test, or factory reset and reinstall apps selectively. Tap Restart and your S7 will restart and should say safe mode in the bottom left corner. Press and hold the Power button, then tap and hold on Power off until you see Reboot to Safe Mode. If that didn’t help, then try safe mode to find out if an app is responsible.Once it’s done, press Power and select reboot system now. Use Volume down to highlight wipe cache partition and then Power to select it. When you see the Samsung logo, you can let go of Power, but wait until you see the Android logo to release the other two. Hold the Power, Volume up, and Home buttons together. Turn your S7 off by holding the Power button and selecting Power off. It may be because of older files or settings, some kind of file corruption, or an app that hasn’t been updated for the new version of Android. There have been a few reports of random rebooting after the Galaxy S7 was updated to Android 7.0 Nougat. Most likely there will be some kind of repair fee (probably around $70). Contact Samsung support at 1-800-Samsung and arrange to send your phone in for repair.In any case, there’s really only one course of action available for those afflicted. The cause of this isn’t always clear, but the fact that it protrudes makes accidental damage quite likely. There have been a number of reports about the Galaxy S7 camera lens on the back spontaneously breaking. If you reformat the card you may be able to start using it again, but you’ll lose all the files on it. Your last option is to format the card, but that will wipe it.Go to Settings > Storage and tap Mount next to your SD card. Give it a few minutes, then turn your S7 off again, reinsert the SD card and turn your S7 on. Then turn it off, take the SD card out and start it up again. Go to Settings > Storage and tap Unmount or the eject icon next to your card. If that didn’t help, then restart your S7 without the SD card.Restart your Galaxy S7 with the SD card in it and see if it works.The first thing to try is removing the SD card and sticking it into your computer or laptop to see if you can retrieve the files on it.It’s also a good idea to decrypt them, but if it’s too late for that, there are some things you can try. It’s always a good idea to back up SD cards before a major update. The general consensus seems to be that it’s related to having an encrypted card before the update. This, unfortunately, means that all the files on the card are inaccessible. We’ve seen some complaints about the MicroSD card being corrupted after updating to Android 7.0 Nougat. Contact Samsung, your carrier, or your retailer and ask about a repair. If you’re still having issues, it could be a hardware fault. ![]()
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